Shipping policy

Shipping Policy for Les Riches Online Store

1. Shipping Locations

  • We currently ship within the United States and to selected international destinations. Please check the availability of shipping to your location at checkout.

2. Processing Time

  • Orders are processed within 1-3 business days after the order is placed. Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Options & Delivery Times

  • Domestic Shipping:
    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days
  • International Shipping:
    • Standard International: 7-21 business days
    • Express International: 3-10 business days
  • Delivery times may vary depending on the destination and any potential customs delays.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, shipping method, and order size. Free shipping is available for all orders in the United States

5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.

6. Customs, Duties, and Taxes (International Orders)

  • International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. These charges are not included in the item price or shipping cost. Please check with your local customs office for further information.

7. Delivery Issues

  • Les Riches is not responsible for delays caused by the shipping carrier or customs clearance. If your package is lost, damaged, or delayed, please contact our customer service team at Les.riches.store@gmail.com.

8. Incorrect Shipping Address

  • Please ensure that your shipping address is accurate when placing your order. If an incorrect address is provided, we cannot be held responsible for failed deliveries. If you realize there is an error, please contact us as soon as possible.

9. Returns & Exchanges

10. Contact Us

  • If you have any questions regarding our shipping policy, feel free to contact us at Les.riches.store@gmail.com We’re here to help!

Effective Date: 10/22/2024

Note: This shipping policy is subject to change at any time without notice.